Privacy Policy

Last Updated: 5th March, 2026

ScaleOn Digital (“Company”, “we”, “our”, or “us”) operates the website https://scaleondigital.com (“Website”).

We are committed to protecting your privacy and handling your personal data responsibly in accordance with the Digital Personal Data Protection Act, 2023 (India) and other applicable laws.

By accessing or using our Website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal data.

A. Information You Provide

When you interact with our Website or services, you may provide information such as:

Full Name
Email Address
Phone Number
Company Name
Job Title
Business Details
Information submitted through contact forms or inquiries

B. Automatically Collected Information

When you visit our Website, certain information may be automatically collected, including:

IP Address
Browser type and version
Device information
Website usage data (pages visited, duration, and clicks)

C. Marketing & Communication Data

We may also collect data related to marketing and communications such as:

Newsletter subscriptions
Email communication preferences
Responses to marketing campaigns

We collect personal data only for lawful purposes and with your consent where required.

2. Purpose of Processing

We use your personal data for the following purposes:

Responding to inquiries and requests
Providing digital marketing services
Managing client relationships
Sending service-related communications
Sending marketing communications (with your consent)
Improving our Website and services
Maintaining security and preventing fraud

We do not sell personal data to third parties.

3. Legal Basis for Processing

Under the Digital Personal Data Protection Act, 2023, we process personal data based on:

Your consent
Legitimate business purposes
Compliance with legal obligations

You may withdraw your consent at any time by contacting us.

4. Cookies & Tracking Technologies

Our Website uses cookies and similar technologies to:

Improve user experience
Analyze website performance
Remember user preferences

You may control cookies through your browser settings. Disabling cookies may affect certain functionalities of the Website.

5. Data Sharing & Disclosure

We may share personal data with trusted third parties including:

Website hosting providers
CRM and email marketing platforms
Analytics providers
Payment processors (if applicable)
Legal authorities when required by law

All third-party service providers are required to maintain strict confidentiality and data security.

6. Cross-Border Data Transfers

As we may serve international clients, your data may be processed outside India.

We ensure such transfers comply with applicable data protection laws and appropriate contractual safeguards.

7. Data Retention

We retain personal data only for as long as necessary to:

Provide our services
Fulfill contractual obligations
Comply with legal requirements
Resolve disputes

Once the data is no longer required, it will be securely deleted.

8. Data Security

We implement reasonable technical and organizational measures to protect personal data from:

Unauthorized access
Misuse
Alteration
Disclosure

While we strive to maintain high security standards, no digital system can guarantee absolute security.

9. Your Rights

Subject to applicable law, you may have the right to:

Access your personal data
Request correction of inaccurate information
Request deletion of your personal data
Withdraw consent for processing
File a grievance regarding data processing

To exercise these rights, please contact us using the details below.

10. Grievance Officer

In compliance with Indian data protection regulations, the contact details of our Grievance Officer are:

Name: Prashant Saini
Email: Support@scaleondigital.com

We will respond to grievances within the time prescribed under applicable law.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal data from children.

12. Third-Party Links

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices or content of these external websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Last Updated” date.

14. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

ScaleOn Digital

Email: support@scaleondigital.com